APA (7. basım) Alıntı

Mamat, M., Mat Nawi, F. A., Nik Abdul Latif, N. K., & Abu Bakar, H. (2016). Enhancing customer service experience through customer involvement and familiarity in Malaysian public universities / Mazlina Mamat ...[et al.]. Unit Penerbitan Universiti Teknologi MARA, Kelantan.

Chicago Style (17. basım) Atıf

Mamat, Mazlina, Farahiyah Akmal Mat Nawi, Nik Kamaruzaman Nik Abdul Latif, ve Hatinah Abu Bakar. Enhancing Customer Service Experience Through Customer Involvement and Familiarity in Malaysian Public Universities / Mazlina Mamat ...[et Al.]. Unit Penerbitan Universiti Teknologi MARA, Kelantan, 2016.

MLA (9th ed.) Atıf

Mamat, Mazlina, et al. Enhancing Customer Service Experience Through Customer Involvement and Familiarity in Malaysian Public Universities / Mazlina Mamat ...[et Al.]. Unit Penerbitan Universiti Teknologi MARA, Kelantan, 2016.