Investigating students' satisfaction level on implicit services of Malaysian public higher education institutions / Wan Nurashikin Mahmood, Mohamad Ridhuan Mat Dangi and Khairul Anuar Mohd Ali

• Hoofdauteurs: Mahmood, Wan Nurashikin (Auteur), Mat Dangi, Mohamad Ridhuan (Auteur), Mohd Ali, Khairul Anuar (Auteur)
• Formaat: Boek
• Gepubliceerd in: Universiti Teknologi MARA Cawangan Pahang, 2014-06.
• Onderwerpen: Article; PeerReviewed
• Online toegang: Link Metadata

This paper attempts to assess the factors that influence the students‟ satisfaction level towards higher learning education system. By adopting simple random sampling technique, this study was participated by 401 respondents from a university in the East Coast region of Malaysia. This study emphasiz...