APA (7th ed.) Citation

Jamal, H. Z., Mahamed Ali, F., & Azmi, R. (2018). The relationships between service quality and customer satisfaction of a courier service provider: Towards more focus approach / Hartini Zuhaila Jamal, Faliza Mahamed Ali and Roseazrina Azmi. Universiti Teknologi MARA, Cawangan Melaka.

Chicago Style (17th ed.) Citation

Jamal, Hartini Zuhaila, Faliza Mahamed Ali, and Roseazrina Azmi. The Relationships Between Service Quality and Customer Satisfaction of a Courier Service Provider: Towards More Focus Approach / Hartini Zuhaila Jamal, Faliza Mahamed Ali and Roseazrina Azmi. Universiti Teknologi MARA, Cawangan Melaka, 2018.

MLA (9th ed.) Citation

Jamal, Hartini Zuhaila, et al. The Relationships Between Service Quality and Customer Satisfaction of a Courier Service Provider: Towards More Focus Approach / Hartini Zuhaila Jamal, Faliza Mahamed Ali and Roseazrina Azmi. Universiti Teknologi MARA, Cawangan Melaka, 2018.