APA (7th ed.) Citation

Agus, A., & Hassan, Z. (2006). An empirical study on the relationships between tqm practices and overall service performance: The case of a public service sector in Malaysia / Arawati Agus and Za'faran Hassan. Universiti Teknologi MARA Cawangan Pahang.

Chicago Style (17th ed.) Citation

Agus, Arawati, and Za'faran Hassan. An Empirical Study on the Relationships Between Tqm Practices and Overall Service Performance: The Case of a Public Service Sector in Malaysia / Arawati Agus and Za'faran Hassan. Universiti Teknologi MARA Cawangan Pahang, 2006.

MLA (9th ed.) Citation

Agus, Arawati, and Za'faran Hassan. An Empirical Study on the Relationships Between Tqm Practices and Overall Service Performance: The Case of a Public Service Sector in Malaysia / Arawati Agus and Za'faran Hassan. Universiti Teknologi MARA Cawangan Pahang, 2006.