Sustainability, safety and security: A case for hospitality industry response to natural disasters / Veda Ward and Alex Mattern.

Natural disasters are increasing around the world and at the same time the hospitality industry is poised for growth. Recent emphasis on standards for pre-professional education and high-quality industry experiences have attracted professionals to be committed to longer term careers in industry. The...

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Bibliographic Details
Main Authors: Ward, Veda (Author), Mattern, Alex (Author)
Format: Book
Published: Universiti Teknologi Mara Selangor, 2019-09.
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042 |a dc 
100 1 0 |a Ward, Veda  |e author 
700 1 0 |a Mattern, Alex  |e author 
245 0 0 |a Sustainability, safety and security: A case for hospitality industry response to natural disasters / Veda Ward and Alex Mattern. 
260 |b Universiti Teknologi Mara Selangor,   |c 2019-09. 
500 |a https://ir.uitm.edu.my/id/eprint/32334/1/32334.pdf 
520 |a Natural disasters are increasing around the world and at the same time the hospitality industry is poised for growth. Recent emphasis on standards for pre-professional education and high-quality industry experiences have attracted professionals to be committed to longer term careers in industry. The present study, informed by four theoretical frameworks, incorporates and tests the dynamic interaction among three of the drivers in hospitality, tourism, culinary and recreation career areas; sustainability, safety and security. A case study methodology was employed to examine a series of industry responses to a specific natural disaster. Responses by various industry sectors were reviewed. Recommendations are made for future research, human resources approaches, technological innovation and integration that allow the industry to become a key player in this context. 
546 |a en 
690 |a Hospitality industry. Hotels, clubs, restaurants, etc. Food service 
690 |a Malaysia 
690 |a Quality control 
690 |a Reservation systems 
655 7 |a Article  |2 local 
655 7 |a PeerReviewed  |2 local 
787 0 |n https://ir.uitm.edu.my/id/eprint/32334/ 
787 0 |n https://www.jthca.org/ 
856 4 1 |u https://ir.uitm.edu.my/id/eprint/32334/  |z Link Metadata