Staff perspectives toward quality management practices at UNITI College, Pasir Panjang, Port Dickson, Negeri Sembilan / Azizul Abbas and Mohd Hijan Faiz Haddi

• Main Authors: Abbas, Azizul (Author), Haddi, Mohd Hijan Faiz (Author)
• Format: Book
• Published: 2010.
• Subjects: Conference or Workshop Item; PeerReviewed
• Online Access: Link Metadata

Quality management practices in organization are the prerequisite in seeking for achieved high performance. One of the tools used by many organizations including Higher Education Providers (HEP) is Malcolm Baldrige National Quality Award Criteria (MBNQA). UNITI College in Port Dickson, Negeri Sembil...