A Study of the Factors That Affect the Effectiveness of Counter Service towards Customer Satisfaction: A Case Study OF Student Affairs Division, Uitm Kedah / Mohamad Noor Faiez Mahadi...[et al.]

The study is done by the researchers on A Study on Factors that Affecting the Effectiveness of Counter Service towards Customer Satisfaction: A Case Study of Student Affairs Division Uitm Kedah. Satisfaction is defined as a person's feeling of pleasure or disappointment resulting from comparing...

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Bibliographic Details
Main Authors: Mahadi, Mohamad Noor Faiez (Author), Ibnu, Md Ilyas Syahmi (Author), Abdul Rahim, Nazihah (Author), Rosdi, Rabi'atul 'Adawiyah (Author), Mazlan, Muzdalifah (Author)
Format: Book
Published: 2010.
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