A Study of the Factors That Affect the Effectiveness of Counter Service towards Customer Satisfaction: A Case Study OF Student Affairs Division, Uitm Kedah / Mohamad Noor Faiez Mahadi...[et al.]

• Main Authors: Mahadi, Mohamad Noor Faiez (Author), Ibnu, Md Ilyas Syahmi (Author), Abdul Rahim, Nazihah (Author), Rosdi, Rabi'atul 'Adawiyah (Author), Mazlan, Muzdalifah (Author)
• Format: Book
• Published: 2010.
• Subjects: Conference or Workshop Item; PeerReviewed
• Online Access: Link Metadata

The study is done by the researchers on A Study on Factors that Affecting the Effectiveness of Counter Service towards Customer Satisfaction: A Case Study of Student Affairs Division Uitm Kedah. Satisfaction is defined as a person's feeling of pleasure or disappointment resulting from comparing...