choi,, h., Kandampully, J., & Stafford, K. (2016). The implication of servicescape, emotion and trust to a positive customer service experience: Wellness spa context in the U.S.A. / Hyeyoon Choi, Jay Kandampully and Kathryn Stafford. Universiti Teknologi MARA Cawangan Sarawak.
Cytowanie według stylu Chicago (wyd. 17)choi,, hyeyoon, Jay Kandampully, i Kathryn Stafford. The Implication of Servicescape, Emotion and Trust to a Positive Customer Service Experience: Wellness Spa Context in the U.S.A. / Hyeyoon Choi, Jay Kandampully and Kathryn Stafford. Universiti Teknologi MARA Cawangan Sarawak, 2016.
Cytowanie według stylu MLA (wyd. 9)choi,, hyeyoon, et al. The Implication of Servicescape, Emotion and Trust to a Positive Customer Service Experience: Wellness Spa Context in the U.S.A. / Hyeyoon Choi, Jay Kandampully and Kathryn Stafford. Universiti Teknologi MARA Cawangan Sarawak, 2016.