choi,, h., Kandampully, J., & Stafford, K. (2016). The implication of servicescape, emotion and trust to a positive customer service experience: Wellness spa context in the U.S.A. / Hyeyoon Choi, Jay Kandampully and Kathryn Stafford. Universiti Teknologi MARA Cawangan Sarawak.
Chicago Style (17th ed.) Citationchoi,, hyeyoon, Jay Kandampully, and Kathryn Stafford. The Implication of Servicescape, Emotion and Trust to a Positive Customer Service Experience: Wellness Spa Context in the U.S.A. / Hyeyoon Choi, Jay Kandampully and Kathryn Stafford. Universiti Teknologi MARA Cawangan Sarawak, 2016.
MLA (9th ed.) Citationchoi,, hyeyoon, et al. The Implication of Servicescape, Emotion and Trust to a Positive Customer Service Experience: Wellness Spa Context in the U.S.A. / Hyeyoon Choi, Jay Kandampully and Kathryn Stafford. Universiti Teknologi MARA Cawangan Sarawak, 2016.