कवर छवि

The implication of servicescape, emotion and trust to a positive customer service experience: wellness spa context in the U.S.A. / Hyeyoon Choi, Jay Kandampully and Kathryn Stafford

This article examined the antecedents of a positive wellness service experience by identifying factors leading to customers' positive wellness service experience. This study proposes that servicescape has a positive relationship with the service experience, and that servicescape may strengthen...

पूर्ण विवरण

में बचाया:

ग्रंथसूची विवरण
मुख्य लेखकों:	choi,, hyeyoon (लेखक), Kandampully, Jay (लेखक), Stafford, Kathryn (लेखक)
स्वरूप:	पुस्तक
प्रकाशित:	Universiti Teknologi MARA Cawangan Sarawak, 2016-12.
विषय:	Article PeerReviewed
ऑनलाइन पहुंच:	Link Metadata
टैग:	टैग जोड़ें कोई टैग नहीं, इस रिकॉर्ड को टैग करने वाले पहले व्यक्ति बनें!

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