Conceptualising the benefit framework of an enterprise content management system (ECMS) / Mohamad Rahimi Mohamad Rosman and Mohamad Rahimi Mohamad Rosman

Content management is an organisational effort of managing content, particularly in digital format. Although it has been over 25 years since content management was introduced, this field of study is still considered an emerging topic with unresolved issues-in particular, the subject of benefit achie...

Full description

Saved in:
Bibliographic Details
Main Authors: Mohamad Rosman, Mohamad Rahimi (Author), Abdul Aziz, Mohammad Azhan (Author)
Format: Book
Published: Universiti Teknologi MARA Shah Alam, 2018-12.
Subjects:
Online Access:Link Metadata
Tags: Add Tag
No Tags, Be the first to tag this record!

MARC

LEADER 00000 am a22000003u 4500
001 repouitm_34807
042 |a dc 
100 1 0 |a Mohamad Rosman, Mohamad Rahimi  |e author 
700 1 0 |a Abdul Aziz, Mohammad Azhan  |e author 
245 0 0 |a Conceptualising the benefit framework of an enterprise content management system (ECMS) / Mohamad Rahimi Mohamad Rosman and Mohamad Rahimi Mohamad Rosman 
260 |b Universiti Teknologi MARA Shah Alam,   |c 2018-12. 
500 |a https://ir.uitm.edu.my/id/eprint/34807/1/34807.pdf 
500 |a  Conceptualising the benefit framework of an enterprise content management system (ECMS) / Mohamad Rahimi Mohamad Rosman and Mohamad Rahimi Mohamad Rosman. (2018) Scientific Research Journal <https://ir.uitm.edu.my/view/publication/Scientific_Research_Journal/>, 15 (2). pp. 17-34. ISSN 2289-649X  
520 |a Content management is an organisational effort of managing content, particularly in digital format. Although it has been over 25 years since content management was introduced, this field of study is still considered an emerging topic with unresolved issues-in particular, the subject of benefit achievement. Therefore, grounded on an extensive review of 135 articles, the purpose of this study is to investigate the benefits that organisations can gain through the proper use of an Enterprise Content Management System (ECMS). Subsequently, this paper identifies a list of ECMS benefits and proposes an ECMS benefit framework for further exploration into this field. Our result shows that although ECMS does bring benefits to organisations, these benefits are diverse; indicating that there are certain determinants or factors influencing the achievement of such benefits. Moreover, it is also found that in the context of the benefit framework of Shang and Seddon [10], three categories were found relevant to the field of content management: operational benefit, managerial benefit, and strategic benefit. 
546 |a en 
690 |a Electronic data processing. Information technology. Knowledge economy. Including artificial intelligence and knowledge management 
690 |a Knowledge management. Organizational learning 
690 |a Library Science. Information Science 
655 7 |a Article  |2 local 
655 7 |a PeerReviewed  |2 local 
787 0 |n https://ir.uitm.edu.my/id/eprint/34807/ 
787 0 |n https://srj.uitm.edu.my/ 
787 0 |n https://doi.org/10.24191/srj.v15i2.9348 
856 4 1 |u https://ir.uitm.edu.my/id/eprint/34807/  |z Link Metadata