Impact of Smart Services to Current Value Networks / Martin Rabe ...[et al.]

Promising market offerings are increasingly based on the close interaction of physical products and accompanying services - this is expresses by the term product service systems. A new trend is the expansion of the product service systems by data-driven, intelligent services (called Smart Service)....

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Bibliographic Details
Main Authors: Rabe, Martin (Author), Kühn, Arno (Author), Dumitrescu, Roman (Author), Mittag, Tobias (Author), Schneider, Marcel (Author), Gausemeier, Jürgen (Author)
Format: Book
Published: Faculty of Mechanical Engineering Universiti Teknologi MARA (UiTM), 2018.
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100 1 0 |a Rabe, Martin  |e author 
700 1 0 |a Kühn, Arno  |e author 
700 1 0 |a Dumitrescu, Roman  |e author 
700 1 0 |a Mittag, Tobias  |e author 
700 1 0 |a Schneider, Marcel  |e author 
700 1 0 |a Gausemeier, Jürgen  |e author 
245 0 0 |a Impact of Smart Services to Current Value Networks / Martin Rabe ...[et al.] 
260 |b Faculty of Mechanical Engineering Universiti Teknologi MARA (UiTM),   |c 2018. 
500 |a https://ir.uitm.edu.my/id/eprint/39459/1/39459.pdf 
520 |a Promising market offerings are increasingly based on the close interaction of physical products and accompanying services - this is expresses by the term product service systems. A new trend is the expansion of the product service systems by data-driven, intelligent services (called Smart Service). Examples include predictive maintenance or automated re-ordering of consumables and materials. Such enhancements can significantly help to secure the customer interface and generate additional profitable business with new revenue models, such as pay-per-use rather than selling a machine. To take advantage of this opportunity, companies must develop promising Smart Services and implement them in their value network. The present paper shows the necessary steps for a company. The first step shows methods for the conception of Smart Services. The second step is the analysis of the current value networks. A comparison of the new functions and requirements of the Smart Services with the value network leads to effects and necessary changes. In the last step, changes are translated into a roadmap for implementation. 
546 |a en 
690 |a Engineering mathematics. Engineering analysis 
690 |a TJ Mechanical engineering and machinery 
655 7 |a Article  |2 local 
655 7 |a PeerReviewed  |2 local 
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