APA (7. basım) Alıntı

Chua, B. L., Othman, M., Boo, H. C., Ab.Karim, M. S., & Ramachandran, S. (2009). Customer's reaction to servicescape failure and associated recovery strategy: An exploration study in the food service industry / Chua Bee Lia ...[et al.]. Faculty of Hotel and Tourism Management, Universiti Teknologi MARA Selangor, Puncak Alam Campus.

Chicago Style (17. basım) Atıf

Chua, Bee Lia, Mohhiddin Othman, Huey Chern Boo, M. Shahrim Ab.Karim, ve Sridar Ramachandran. Customer's Reaction to Servicescape Failure and Associated Recovery Strategy: An Exploration Study in the Food Service Industry / Chua Bee Lia ...[et Al.]. Faculty of Hotel and Tourism Management, Universiti Teknologi MARA Selangor, Puncak Alam Campus, 2009.

MLA (9th ed.) Atıf

Chua, Bee Lia, et al. Customer's Reaction to Servicescape Failure and Associated Recovery Strategy: An Exploration Study in the Food Service Industry / Chua Bee Lia ...[et Al.]. Faculty of Hotel and Tourism Management, Universiti Teknologi MARA Selangor, Puncak Alam Campus, 2009.