APA (7th ed.) Citation

Osman, Z. (2013). An empirical study of direct relationship of service quality, customer satisfaction and customer trust on customer loyalty in Malaysian rural tourism / Zahir Osman. Faculty of Hotel and Tourism Management, Universiti Teknologi MARA (UiTM), Malaysia.

Chicago Style (17th ed.) Citation

Osman, Zahir. An Empirical Study of Direct Relationship of Service Quality, Customer Satisfaction and Customer Trust on Customer Loyalty in Malaysian Rural Tourism / Zahir Osman. Faculty of Hotel and Tourism Management, Universiti Teknologi MARA (UiTM), Malaysia, 2013.

MLA (9th ed.) Citation

Osman, Zahir. An Empirical Study of Direct Relationship of Service Quality, Customer Satisfaction and Customer Trust on Customer Loyalty in Malaysian Rural Tourism / Zahir Osman. Faculty of Hotel and Tourism Management, Universiti Teknologi MARA (UiTM), Malaysia, 2013.