Preliminary study on e-hailing drivers needs in English language learning for the purpose of successful communication in tourism industry / Shahazwan Mat Yusoff, Anwar Farhan Mohamad Marzaini and Siti Maftuhah Damio

• Hoofdauteurs: Mat Yusoff, Shahazwan (Auteur), Mohamad Marzaini, Anwar Farhan (Auteur), Damio, Siti Maftuhah (Auteur)
• Formaat: Boek
• Gepubliceerd in: Universiti Teknologi MARA, Negeri Sembilan, 2021.
• Onderwerpen: Article; PeerReviewed
• Online toegang: Link Metadata

E-hailing apps Grab and Uber have become household names, particularly among urbanites over these five years. Overall the consumer response to e-hailing services in Malaysia has been positive, with The Land Public Transport Commission (SPAD) reporting that 80% of consumers prefer e-hailing over taxi...