Customer driven approach in an organizational learning: a case of information agency / Shahidatul Akhmam Rambeli and Alwi Mohd Yunus

• Main Authors: Rambeli, Shahidatul Akhmam (Author), Mohd Yunus, Alwi (Author)
• Formato: Livro
• Publicado em: 2020.
• Assuntos: Conference or Workshop Item; PeerReviewed
• Acesso em linha: Link Metadata

In the era of industrial revolution 4.0, many organizations face challenges to survive in delivering product and services. Hence, there is a need for organization to equip them with knowledge and learn something new or learn from past experience in order to maintain its continuity. As such, informat...