Users' satisfaction towards quality non clinical hospital facilities : an indicative preliminary survey at Teluk Intan Hospital / Anis Syafika Binti Mohd Saupi and Mohd Fadzil Bin Yassin
User's satisfaction is one of the key indicators for facilities services quality indicators that measures the level of service by facilities management provider in healthcare sector. Althought direct evaluation has already taken place literature is scarce in terms of the level of satisfaction b...
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| Format: | Book |
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2019.
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