Citizen assessment on expectation and performance among frontliners before and during the first wave of Covid-19 catastrophe / Siti Hajjar Mohd Amin ... [et al.]
Numerous studies have characterised citizen happiness in various ways. Citizens' satisfaction has long been disputed in numerous situations, which might impact government and public service providers (Elrehail et al., 2019; Jilke, 2018; Li et al., 2013; Suchánek & Králová, 2018; Wang, 20...
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Main Authors: | Mohd Amin, Siti Hajjar (Author), Abdullah, Aida (Author), Mohamed Ali, Abdul Jalil (Author), Mohd Shafie, Siti Aishah (Author), Mohd Wahid, Siti Daleela (Author) |
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Format: | Book |
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2021.
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Online Access: | Link Metadata |
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