Emotional intelligence at work / Hasnizawati Hashim, Rozieana A. Halid @ Khalid and Sharifah Zannierah Syed Marzuki
Emotional intelligence can be defined as knowing what feels good, what feels bad and how to get from bad to good feeling. It consists of qualities such as self-awareness, motivation, empathy and social skills. Emotional Intelligence (EI) has been used interchangeably with the word Emotional Quotient...
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| Format: | Book |
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2006.
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