Customer service: why it is so poor and how to improve it / Wan Kalthom Yahya

Everyone knows that customer service is important. By understanding that customers are their sole reason for the companies to be in the business and especially in today's highly competitive business environment, customer satisfaction makes a real difference. But, how many people and how many co...

पूर्ण विवरण

में बचाया:
ग्रंथसूची विवरण
मुख्य लेखक: Yahya, Wan Kalthom (लेखक)
स्वरूप: पुस्तक
प्रकाशित: 2003.
विषय:
ऑनलाइन पहुंच:Link Metadata
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