Disabled facilities in shopping malls: Malaysian perspective / Ahmad Ezanee Hashim ... [et. al]

• Main Authors: Hashim, Ahmad Ezanee (Author), Ismail, Faridah (Author), Akida, Murni (Author), Isnin, Zarina (Author), Natasha, Khalil (Author), Abdul Rahim, Mardhati (Author)
• Format: Book
• Published: Faculty of Business and Management, 2011.
• Subjects: Article; PeerReviewed
• Online Access: Link Metadata

This paper identifies the level of satisfaction on present facilities provided in shopping malls in Klang Valley, Malaysia. Literature review, data collection on case study access audit, selected interviews and questionnaires combined with details from observations and photographs were used to explo...