Students' experiences towards Open and Distance Learning (ODL) service quality in UiTM Puncak Alam/ Nur 'Aliah Kamarul Azlan ... [et al.]

• Main Authors: Kamarul Azlan, Nur 'Aliah (Author), Azman, Rafael Amirul (Author), Mohi, Zurinawati (Author), Wan Mohd Azman, Wan Nur Athirah (Author)
• Format: Book
• Published: Faculty of Hotel & Tourism Management, Universiti Teknologi MARA, 2021-12.
• Subjects: Article; PeerReviewed
• Online Access: Link Metadata

Open and Distance Learning (ODL) implemented in Malaysia from the pandemic COVID-19 exhibits a gap in the online tertiary education system. Adapting to staying at home while schooling simultaneously during the pandemic stir up the students' experiences towards the ODL service quality dimensions...