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Hotel ammenities, customer satisfaction and customer experience: a test of mediation/ Faizal Azrin Abdullah, Tuan Ahmad Tuan Ismail and Abdullah Muhamed Yusoff

Optimistic service experience, with its final effect on revisiting and repurchasing by customers, it appears to have gained little attention. This study starts by first outlining the concept of service experience and proceeds to differentiate between hotel amenities and customer satisfaction. The su...

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Bibliografische gegevens
Hoofdauteurs:	Abdullah, Faizal Azrin (Auteur), Tuan Ismail, Tuan Ahmad (Auteur), Muhamed Yusoff, Abdullah (Auteur)
Formaat:	Boek
Gepubliceerd in:	Faculty of Hotel & Tourism Management, Universiti Teknologi MARA, 2022-05.
Onderwerpen:	Article PeerReviewed
Online toegang:	Link Metadata
Tags:	Voeg label toe Geen labels, Wees de eerste die dit record labelt!

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