Influence of quick-service restaurant's service quality towards customer online review / Nadiah Sarah Norazha ... [et al.]
The service quality of a Quick-Service Restaurant (QSR) highly influences and affects the significance of online customer review since customers' impression and perception of the QSR is based on the service quality of the restaurant. Thus, the purpose of this study is to examine the relationshi...
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| Main Authors: | , , , |
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| Format: | Book |
| Published: |
Faculty of Hotel & Tourism Management, Universiti Teknologi MARA,
2022-06.
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| Subjects: | |
| Online Access: | Link Metadata |
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