A systematic review of e-wallet usage intention: integrating UTAUT2 with perceived security / Jasmine Vivienne Andrew ... [et al.]

The growth of cashless payment has grown exponentially, including that of e-wallet, in line with the government's plan to build a cashless society. The e-wallet phenomenon is fast becoming an important component for financial inclusion in emerging economies as studies found that the use of digi...

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Bibliographic Details
Main Authors: Andrew, Jasmine Vivienne (Author), Ambad, Sylvia @ Nabila Azwa (Author), Wong, Nur Syahidah Abdullah (Author), Nordin, Sakka (Author), Karen, Esther Tan (Author)
Format: Book
Published: Universiti Teknologi MARA, Perlis, 2021-02.
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042 |a dc 
100 1 0 |a Andrew, Jasmine Vivienne  |e author 
700 1 0 |a Ambad, Sylvia @ Nabila Azwa  |e author 
700 1 0 |a Wong, Nur Syahidah Abdullah  |e author 
700 1 0 |a Nordin, Sakka  |e author 
700 1 0 |a Karen, Esther Tan  |e author 
245 0 0 |a A systematic review of e-wallet usage intention: integrating UTAUT2 with perceived security / Jasmine Vivienne Andrew ... [et al.] 
260 |b Universiti Teknologi MARA, Perlis,   |c 2021-02. 
500 |a https://ir.uitm.edu.my/id/eprint/69334/1/69334.pdf 
520 |a The growth of cashless payment has grown exponentially, including that of e-wallet, in line with the government's plan to build a cashless society. The e-wallet phenomenon is fast becoming an important component for financial inclusion in emerging economies as studies found that the use of digital financial services like mobile money and other fintech applications could provide many potential development benefits. Countries like China have experienced the highest growth in cashless payments over the last five years and is said to be the most educated on mobile payment services. Despite the rapid development of this technology, organizations and consumers are still concerned about rising security issues. As the e-wallets markets are further expected to increase exponentially in Malaysia, it is crucial to study the consumers' behavioral intention to use e-wallets for the benefits of e-wallets service providers and users in Malaysia. Correspondingly, this paper presents a review of the literature aimed at advancing the body of knowledge by proposing a conceptual model on consumers' behavioral intention to use e-wallet (mobile payment) using UTAUT2 as a baseline model. This paper is built upon a systematic literature review method. This paper provides practical implications that would assist e-wallet service providers when devising appropriate strategies in planning and increasing consumers' intention to use the e-wallet. 
546 |a en 
690 |a Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling 
690 |a Mobile commerce 
655 7 |a Article  |2 local 
655 7 |a PeerReviewed  |2 local 
787 0 |n https://ir.uitm.edu.my/id/eprint/69334/ 
787 0 |n https://myjms.mohe.gov.my/index.php/intelek 
856 4 1 |u https://ir.uitm.edu.my/id/eprint/69334/  |z Link Metadata