Air passenger satisfaction and airport service quality / Manoj Kumar and Krishan Kant Meena
Airports have always been concerned with increasing business and aviation traffic. People can travel safely through airports, thus in order to increase traffic and growth at the airport, managers at the airport must be aware of what passengers expect from airport services. This study intends to inve...
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Format: | Book |
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Faculty of Hotel & Tourism Management, Universiti Teknologi MARA,
2022-12.
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