APA (7th ed.) Citation

Kamaruddin, A. R., Mokhlis, S., & Muhamed, N. (2002). Customer relationship management and satisfaction levels in banking industry / Abdul Razak Kamaruddin, Safiek Mokhlis and Norliza Muhamed.

Chicago Style (17th ed.) Citation

Kamaruddin, Abdul Razak, Safiek Mokhlis, and Norliza Muhamed. Customer Relationship Management and Satisfaction Levels in Banking Industry / Abdul Razak Kamaruddin, Safiek Mokhlis and Norliza Muhamed. 2002.

MLA (9th ed.) Citation

Kamaruddin, Abdul Razak, et al. Customer Relationship Management and Satisfaction Levels in Banking Industry / Abdul Razak Kamaruddin, Safiek Mokhlis and Norliza Muhamed. 2002.