Employee engagement for high firm performance: the case of lean six sigma at a Malaysia trading company / Hadijah Iberahim ... [et al.]

Lean Six Sigma (LSS) is a method that helps an organization to maximize profit and minimize cost. One of the essential factors for a successful LSS project is the availability of employees who are willing to engage. Employee engagement brings about a strong sense of belonging and high productivity....

Full description

Saved in:
Bibliographic Details
Main Authors: Iberahim, Hadijah (Author), Azman, Izmahariz (Author), Shahri, Mohd Haniff (Author), Abdul Hamid, Nur Fara Ellyanie (Author)
Format: Book
Subjects:
Online Access:Link Metadata
Tags: Add Tag
No Tags, Be the first to tag this record!

MARC

LEADER 00000 am a22000003u 4500
001 repouitm_81496
042 |a dc 
100 1 0 |a Iberahim, Hadijah  |e author 
700 1 0 |a Azman, Izmahariz  |e author 
700 1 0 |a Shahri, Mohd Haniff  |e author 
700 1 0 |a Abdul Hamid, Nur Fara Ellyanie  |e author 
245 0 0 |a Employee engagement for high firm performance: the case of lean six sigma at a Malaysia trading company / Hadijah Iberahim ... [et al.] 
500 |a https://ir.uitm.edu.my/id/eprint/81496/1/81496.pdf 
520 |a Lean Six Sigma (LSS) is a method that helps an organization to maximize profit and minimize cost. One of the essential factors for a successful LSS project is the availability of employees who are willing to engage. Employee engagement brings about a strong sense of belonging and high productivity. Consequently, engaged employees will work harder to achieve the mission of the organization. This paper discusses a case of LSS project with a low level of employee engagement. As a result, LSS was less likely helpful in sustaining company's performance. The purpose of this study is to identify factors that contribute to employee engagement in LSS practices. Review of the relevant literature suggests four variables, which include goal clarity, management support and trust, knowledge sharing and transfer, and teamwork. The questionnaire survey applied census in collecting feedback from 80 respondents. Statistical analysis results indicate that goal clarity, management support, and trust are significant to employee engagement. However, knowledge sharing and transfer as well as teamwork are not substantial. It is recommended for the organization to give attention to all the four factors. This paper extended understandings on critical inputs to a successful implementation of LSS for sustainable company's performance and growth. 
546 |a en 
690 |a Organizational effectiveness. Performance measurement 
690 |a Total quality management. Benchmarking 
655 7 |a Article  |2 local 
655 7 |a PeerReviewed  |2 local 
787 0 |n https://ir.uitm.edu.my/id/eprint/81496/ 
787 0 |n https://e-ajuitmct.uitm.edu.my/v3/ 
856 4 1 |u https://ir.uitm.edu.my/id/eprint/81496/  |z Link Metadata