Emotional intelligence in zakat institutions in Malaysia: a field study / Rozman Hj Md Yusof, Abd Hair Awang, Arifin Md Salleh, Mustafa Mohamad
This study explored the emotional intelligence dimensions (self-awareness, selfmanagement, social awareness and social skills) of employees employed in Zakat Centers. Data were collected from 113 randomly selected from three zakat centers: Melaka, Negeri Sembilan and Selangor using self-administered...
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| Main Authors: | , , , |
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| Format: | Book |
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Institute of Business Excellent (IBE),
2011.
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| Subjects: | |
| Online Access: | Link Metadata |
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| Summary: | This study explored the emotional intelligence dimensions (self-awareness, selfmanagement, social awareness and social skills) of employees employed in Zakat Centers. Data were collected from 113 randomly selected from three zakat centers: Melaka, Negeri Sembilan and Selangor using self-administered questionnaires of Emotional Competence Inventory (ECI) (108 items) that measured emotional intelligence. Overall, the study revealed that the employees' emotional intelligence and its dimensions level: self-awareness, social-awareness and social skills are proficient, except for self-management, which was slightly low proficient. |
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| Item Description: | https://ir.uitm.edu.my/id/eprint/887/1/AJ_RAZMAN%20MD%20YUSOF%20BMQR%20SA%2011.pdf |