Pengaruh Corporate Image, Trust, Perceived Switching Cost, Perceived Service Quality, Perceived Value Terhadap Customer Loyalty ( Studi Pada Jasa telekomunikasi Indosat IM3 Boyolali)

• Yazar: Utomo, Yoyok Prasetyo (Yazar)
• Materyal Türü: Kitap
• Baskı/Yayın Bilgisi: 2012.
• Konular: Thesis; NonPeerReviewed
• Online Erişim: Connect to this object online

Penelitian yang berjudul "PENGARUH CORPORATE IMAGE, TRUST, PERCEIVED SWITCHING COST, PERCEIVED SERVICE QUALITY, PERCEIVED VALUE TERHADAP CUSTOMER LOYALTY (Studi Pada Jasa Telekomunikasi Indosat IM3 BOYOLALI), ini bertujuan untuk Menganalisis pengaruh corporate image, trust, perceived switching...