Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien Di RSUD Sragen
This study attempts to find out if dimension in the quality of service that is tangibles , reliability , responsiveness , assurance and emphaty impact on customer satisfaction and analyze factors most dominant in effecting patient satisfaction rsud sragen .The population in this research are cases o...
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Main Authors: | Winarno, Tri (Author), , Basworo Dibyo, S.E, M.Si (Author) |
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Format: | Book |
Published: |
2015.
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Online Access: | Connect to this object online |
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