Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien Di RSUD Sragen

This study attempts to find out if dimension in the quality of service that is tangibles , reliability , responsiveness , assurance and emphaty impact on customer satisfaction and analyze factors most dominant in effecting patient satisfaction rsud sragen .The population in this research are cases o...

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Bibliographic Details
Main Authors: Winarno, Tri (Author), , Basworo Dibyo, S.E, M.Si (Author)
Format: Book
Published: 2015.
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