Analisis Pengaruh Kualitas Pelayanan Dan Kualitas Produk Tabungan Terhadap Kepuasan Nasabah Dengan Lokasi Sebagai Variabel Moderating( Studi Kasus Pada Nasabah Bni Syariah Di Surakarta )
This study aimed to analyze the quality of service, product quality savings on customer satisfaction and quality of service, product quality savings on customer satisfaction with the location as moderating variable. The study involved one Islamic Bank in Surakarta. This study uses primary data deriv...
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2015.
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