Hubungan Kualitas Pelayanan Dengan Kepuasan Pasien Rawat Inap Di RSUD Dr. Sayidiman Magetan
Background: The service quality refers to the difference between hope and the fact received by the customers from the service providers. Satisfaction means disappointments or pleasure that someone experienced after comparing the result of a product or perception of performance with hopes. Recent stu...
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Main Authors: | Yuliani, Umi (Author), , dr. N. Juni Triastuti, M. Med. Ed (Author), , dr. Mohammad Shoim Dasuki, M. Kes (Author) |
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Format: | Book |
Published: |
2015-02.
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Online Access: | Connect to this object online |
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