Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada Rumah Makan Moeslim Chicken Di Mendungan Kartasura

This study aims to determine the effect of service quality dimensions comprising Reliability, Responsiveness, Assurance, Empathy, and Tangible partially and simultaneously to customer satisfaction Moeslim home eating chicken in mendungan Kartasura.The population in this study is the customers who vi...

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Bibliographic Details
Main Authors: Nurdiansyah, Jemy (Author), , Drs. Sujadi, M.M (Author)
Format: Book
Published: 2015.
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3rd Floor Main Library

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Call Number: A1234.567
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