Analisis Beberapa Faktor Yang Mempengaruhi Loyalitas Nasabah Pd.Bkk Eromoko Kantor Cabang Nguntoronadi

The aim of this study was to determine some of the factors that affect customer loyalty in Pd. Bkk Eromoko Branch Office Nguntoronadi in terms of the factors that influence quality of service, customer confidence, and facilities. Based on the results of the study are expected to provide inputs or in...

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Bibliographic Details
Main Authors: Sari, Harlina Fitriani (Author), , Drs. Kusdiyanto, S.E., M.Si (Author)
Format: Book
Published: 2016.
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