Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan PDAM Di Kelurahan Gentan Kecamatan Bendosari Kabupaten Sukoharjo

In this study aims to determine the effect of service quality consists of 5 dimensions include Tangibles, Reliability, Responsiveness, Assurance, and Empathy to customer satisfaction in the taps in the village Gentan Bendosari District of Sukoharjo district. The population in this study is a custome...

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Bibliographic Details
Main Authors: Aji, Angga Permadi Krisna (Author), , Drs.Sujadi.,M.M (Author)
Format: Book
Published: 2016.
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