Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Studi Kasus Di Minimarket Andina Mart Pabelan
In this study aims to determine the influence of Quality of Service which consists of 5 dimensions include Reliability, Responsiveness, Assurance, Empathy and Tangibles on Customer Satisfaction in the Mini Mart Andina Pabelan. The population in this study is a customer at Andina Mini Mart Pabelan. T...
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| Format: | Book |
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2016.
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| Online Access: | Connect to this object online |
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Internet
Connect to this object online3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |