Pengaruh Kualitas Pelayanan Terhadap Kepuasan Mahasiswa Program Studi Manajemen Fakultas Ekonomi Dan Bisnis Universitas Muhammadiyah Surakarta
The objective of the research is to identify whether the service quality (tangible, reliability, responsiveness, empathy and assurance) has influence towards students' satisfaction. The population of the research is all of the students in Management Department Economic and Business Faculty Muha...
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| Format: | Book |
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2016.
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