Analisis Pengaruh Kualitas Produk Dan Kualitas Pelayanan Terhadap Kepuasan Konsumen Dalam Membentuk Loyalitas Pelanggan Pada Rumah Makan Di Kota Solo

The purpose of this study was to analyze the impact of quality product (X1) and service quality (X2) towards consumer satisfaction (Y) in the form of customer loyalty restaurant in town solo. The population in this study are all the people who've used the services of a solo diner and sample in...

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Dettagli Bibliografici
Autori principali: Sulistianto, Wahyu (Autore), , Dr. Anton Agus Setyawan, SE.,MSi (Autore)
Natura: Libro
Pubblicazione: 2016-06-30.
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