Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien Pada RS.Pku Muhammadiyah Boyolali
This study aimed to analyze the effect of tangible, responsiveness, assurance, empathy, and reliability influence on patient satisfaction in the use of hospital services PKU Muhammadiyah Boyolali . The sampling method is based on convenience sampling technique ,ie selecting samples that are not limi...
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Main Authors: | Nugroho, Eko Yanuar (Author), , Ahmad Mardalis, SE.,MBA (Author) |
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Format: | Book |
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2016.
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Online Access: | Connect to this object online |
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