Pengaruh Kualitas Pelayanan Dan Kepuasan KonsumenTerhadap Loyalitas Pelanggan Pada Toko Alat TulisPuspita Di Pabelan
This research aimed at analyzing the influence the service quality and consumer's satisfaction on the customer's loyalty simultaneously in the customers of Toko Alat Tulis Puspita (Puspita Stationery Store) in Pabelan. Besides, this research also tried to analyze two independent variables...
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2016.
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