Hubungan Antara Kualitas Pelayanan Tenaga Kesehatan Dengan Kepuasan Dan Loyalitas Pasien Rawat Jalan Dan Rawat Inap Di Rs Pku Muhammadiyah Bantul Yogyakarta
This research aims to identify and analyze the correlation of: 1) the quality service to satisfaction. 2) quality of service to patient loyalty. 3) patient satisfaction to patient loyalty. The data of this research is the premier data which was obtained from the answers of 100 respondents. Data anal...
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| Format: | Book |
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2017.
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