Pengaruh Keunggulan Kompetitif Dan Kualitas Pelayanan Terhadap Kepuasan Dan Loyalitas Pengunjung Objek Wisata Air "Owabong" Purbalingga

ABSTRACT This study aims to determine and analyze the effects of competitive advantage and service quality to customer satisfaction, and the subsequent impact on the loyalty of Owabong Water Park Purbalingga visitors. This research is a descriptive causal research, using survey method. The populatio...

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Bibliographic Details
Main Authors: Ahmadia, Eru (Author), Drs. M. Farid Wajdi,, MM.,Ph.D (Author)
Format: Book
Published: 2017-02-10.
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Online Access:Connect to this object online
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