Analisis Faktor-Faktor Yang Mempengaruhi Word Of Mouth Terhadap Loyalitas Pelanggan Dr. Sophia House Of Beauty Banjarmasin
The purpose of this research is to analyze the influence of service quality, customer satisfaction, tie strength and word of mouth on customers' loyalty. Data was collected from 130 respondents who are customers' beauty clinic of dr. Sophia house of beauty Banjarmasin. The analytical metho...
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| Main Authors: | , , |
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| Format: | Book |
| Published: |
2017.
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| Subjects: | |
| Online Access: | Connect to this object online |
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Internet
Connect to this object online3rd Floor Main Library
| Call Number: |
A1234.567 |
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| Copy 1 | Available |