Pengaruh Kualitas Pelayanan Terhadap Loyalitas Konsumen Pada Service Center Perusahaan Oppo Smartphone Di Surakarta
The purpose of this study was to determine the effect of service quality consists of variable; tangible, reliability, responsiveness, assurance, and empathy to customer loyalty in the Service Center OPPO Smartphone in Surakarta. This type of research is quantitative, with a population of customers a...
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Main Authors: | PUTRA, VAVANDA PRAHATAMA (Author), , Imronudin, SE, MSi, Ph.D (Author) |
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Format: | Book |
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2017.
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Online Access: | Connect to this object online |
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