Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada Galeri Indosat Solo
This research aim to know how influence of service quality covering factor of tangibles, reliability, responsiveness, empathy, and assurance to satisfaction of customer at Galeri Indosat Solo. Technique intake of sample the used is non probability sampling with method of accidental sampling. Populat...
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Main Authors: | Marfuatun, Mira Isnaini (Author), , Drs. Wiyadi, M.M., Ph.D (Author) |
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Format: | Book |
Published: |
2017.
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Online Access: | Connect to this object online |
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