FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN KONSUMEN TERHADAP PELAYANAN DI BANDUNG GIRI GAHANA GOLF & RESORT : Studi Ke Arah Pengembangan Program Peningkatan Pelayanan diBandung Giri Gahana Tahun 2009
Many tourism industry is trying to focus on high customer satisfaction, due to low consumer satisfaction, will be easy to change his mind if a better offer. High satisfaction will create an emotional attachment to the service or a specific tourist product. Thus, the result is high customer loyalty....
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Main Author: | Herman Yusiwa, - (Author) |
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Format: | Book |
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2010-12-22.
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Online Access: | Link Metadata |
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