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UPAYA MENINGKATKAN KEPUASAN MELALUI SERVICE GUARANTEE DALAM PROGRAM "15 MINUTES GUARANTEE" DI HOTEL IBIS BANDUNG TRANS STUDIO

Industri pariwisata Indonesia mengalami perkembangan yang sangat pesat, Hotel merupakan salah satu bentuk akomodasi yang mendukung aktivitas pariwisata. Hotel Ibis Bandung Trans Studio adalah salah satu akomondasi yang ada di bandung. Dalam industri perhotelan kepuasan menjadi hal yang terpenting un...

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Bibliographic Details
Main Author:	Ismawati, Fitri (Author)
Format:	Book
Published:	2016-06-28.
Subjects:	Thesis NonPeerReviewed
Online Access:	Link Metadata
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