PENGARUH INTERPERSONAL RELATIONSHIP DAN CUSTOMER SATISFACTION TERHADAP CUSTOMER LOYALTY: Survei pada Pengguna Aplikasi My Smartfren di Indonesia
Persaingan industri telekomunikasi semakin ketat yang ditandai dengan turunnya customer loyalty. Pengembangan dan pengelolaan customer loyalty menjadi fokus utama bagi perencanaan pemasaran perusahaan, khusunya dalam menghadapi pasar kompetitif dengan pertumbuhan tak terduga. Solusi utama yang harus...
Saved in:
Main Author: | Rahmatika Saphira Evani, - (Author) |
---|---|
Format: | Book |
Published: |
2020-08-19.
|
Subjects: | |
Online Access: | Link Metadata |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
HUBUNGAN PELAYANAN CUSTOMER SERVICE DENGAN KUALITAS INFORMASIBAGI PELANGGAN PT. SMARTFREN TELECOM ( Survei Pada Pelanggan Galeri Smartfren ITC Fatmawati)
by: Zita Ramadhani, -
Published: (2016) -
The Impact of Service Quality through Customer Satisfaction on Customer Loyalty
by: Ishak Sagala, et al.
Published: (2021) -
THE EFFECT OF SERVICE QUALITY AND CUSTOMER VALUE ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY IN BANK SULTRA
by: Abdul Razak, et al.
Published: (2023) -
PENGARUH EXPERIENTIAL MARKETING TERHADAP CUSTOMER SATISFACTION SERTA DAMPAKNYA PADA CUSTOMER LOYALTY : Survei pada Pengguna Smartphone di Komunitas Online Apple dan Samsung Regional Bandung
by: Devindiani, Eva
Published: (2015) -
An empirical study of direct relationship of service quality, customer satisfaction and customer trust on customer loyalty in Malaysian rural tourism / Zahir Osman
by: Osman, Zahir
Published: (2013)